Privacy Policy

Effective Date: 29-July, 2025
Last Updated: 29-July, 2025

At Salem Botanicals, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you interact with our website and services, which are only available to customers within the United States.

By using our website, you agree to this policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of personal data when you interact with our website:

  • Contact details: Name, email, phone, shipping/billing address
  • Account info: Username, password
  • Payment info: Billing details (securely processed via third-party payment providers)
  • Device info: IP address, browser type, device type, cookies, and usage data
  • Communication: Any messages or inquiries you send to us

We may also collect non-personal data, such as anonymized or aggregated information about your browsing behavior.

2. How We Use Your Data

We use your personal information to:

  • Process orders and deliver products
  • Communicate order updates and support inquiries
  • Send promotional emails or SMS (if you opt-in)
  • Analyze website performance and enhance your shopping experience
  • Prevent fraud and comply with legal obligations

3. Sharing Your Information

We do not sell your data. However, we may share it with trusted third parties such as:

  • Payment processors
  • Shipping providers
  • Marketing and analytics partners
  • Legal or regulatory authorities if required by law

4. Cookies & Tracking

We use cookies to:

  • Save your preferences (e.g., cart items)
  • Track website traffic using tools like Google Analytics
  • Personalize your browsing and marketing experience

You can manage cookie preferences via your browser settings. Blocking cookies may impact site functionality.

5. Your Rights

As a U.S. resident, you may:

  • Access or correct your personal data
  • Request data deletion
  • Opt-out of marketing communications
  • Limit use of sensitive information (if applicable)

To exercise these rights, email us at info@salembotanicals.com

6. SMS Marketing (If Enabled)

If you opt into SMS updates, we use your data to send order alerts, promotions, and cart reminders. Your opt-in details are not shared with third parties except for SMS service providers. You can opt out at any time by replying “STOP”.

7. Data Security

We use industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure. All payment information is encrypted and processed securely.

8. Data Retention

We retain your information for as long as needed to fulfill your orders, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our website is intended for individuals aged 18 or older. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

10. Policy Updates

We may update this policy from time to time. Updates will be posted on this page. Continued use of the site implies agreement to the updated terms.

11. Contact Us

If you have questions or requests regarding this policy, please contact us at:

Email: info@salembotanicals.com
Mailing Address: Salem Botanicals Corp, 100 Central Schoolhouse Rd.Carneys Point, NJ 08069
Contact Number : 856-617-1986